spent 18% of our GDP on healthcare - and it’s projected to keep rising. Lower CostsĪccording to the Centers for Medicare and Medicaid Services, the U.S. Society is facing an increase in chronic diseases, so improving the patient experience for all individuals will ultimately lead to a decrease in prevalence and/or severity of chronic diseases and overall better chronic care management. Improving the health of populations takes the first individual aspect of the Triple Aim and expands it towards the whole population. As mentioned previously, creating an improved patient experience will help achieve this through more educated patients that can manage their health more effectively. With the Triple Aim also naturally comes the goal of improving the health of the overall population. By starting with improved patient experience, the other two patient-centric aspects are already on a path towards achievement. With an improved patient experience comes more educated patients that understand their condition(s) and are prepared with the tools to better manage their own care and improve outcomes. This aspect is concerned with the individual experience of care and how they can achieve high-quality, effective care - both the subjective and objective experience. It came from the Institute of Medicine’s publication, Crossing the Quality Chasm, in which they outlined six domains of healthcare quality or need: Originally, this was the sole aim of healthcare before the Triple Aim was created. Improving the patient experience aims to enhance the quality of care that patients receive, having a greater focus on individuals and families. Here we’ll break down the components of the Triple Aim, why improved clinical experience needs to be added to make it the Quadruple Aim, and the role it plays in healthcare.
Quadruple aim framework full#
The idea is that without an improved clinical experience on the provider side, the three other patient-centric aspects won’t reach their full potential.
While this model has worked great in guiding the optimization of health systems since its inception, recently, an additional aspect has been adopted by many healthcare professionals - improved clinical experience - leading to the creation of the Quadruple Aim. According to IHI, the goal of the Triple Aim is to “improve the patient care experience, improve the health of a population, and reduce per capita health care costs.” IHI stresses that the strategy is a single aim with three dimensions. The Triple Aim is an approach developed by the Institute for Healthcare Improvement (IHI) in order to optimize health system performance.
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